Data Controller
Dobra berba d.o.o.
Registered office: Kornatska ulica 1, Zagreb, Croatia
OIB: 15216199248
E-mail: info@dobraberba.hr
Dobra berba d.o.o., as the data controller, is committed to protecting the privacy and security of personal data of its users, partners, and website visitors, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable legislation of the Republic of Croatia.
This Privacy Policy explains which personal data we collect, the purposes for which it is processed, the legal bases for processing, the retention periods, and the rights of users regarding their personal data.
Enquiries and Complaints
The website dobraberba.hr contains the e-mail address info@dobraberba.hr, which enables electronic contact, as well as the possibility of direct communication via the listed telephone number.
If a user contacts the company via e-mail, the personal data provided will be stored and processed solely for the purpose of responding to the enquiry. Personal data necessary for handling complaints (name, surname, and e-mail address) will be retained for 12 months from the date of receipt, in accordance with consumer protection regulations.
User Rights
Users may at any time request information regarding the processing of their personal data and exercise the following rights:
- right of access to personal data
- right to rectification or completion of personal data
- right to erasure (where there are no legal grounds for retention)
- right to restriction of processing (e.g. where data accuracy is contested)
- right to object to processing
- right to withdraw consent (e.g. for newsletters)
Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal. Users also have the right to lodge a complaint with the competent supervisory authority, the Croatian Personal Data Protection Agency.
Contact for data protection: info@dobraberba.hr
Requests will be handled within 30 or 60 days, in accordance with applicable regulations.
Data Tracking – Cookies and Web Analytics
Dobra berba d.o.o. is authorised to store cookies on the user’s device for the purpose of improving website functionality, saving user preferences, and analysing user interests to provide personalised services.
Users may disable cookies at any time via their browser settings. Disabling cookies may affect the availability and functionality of certain parts of the website.
The company uses Google Analytics as a data processor for statistical monitoring of website traffic. Processed data may include anonymised IP address, browser type, language, request time, and cookie identifiers. IP addresses are retained for 9 months, while cookie data is retained for 18 months.
Users can opt out of Google Analytics tracking via:
http://www.google.com/settings/ads
Data may be transferred outside the EU/EEA based on standard contractual clauses approved by the European Commission.
Governing Law
All matters relating to this Privacy Policy shall be governed by the laws of the Republic of Croatia.
Severability
If any provision of this Privacy Policy is found to be invalid or unenforceable, this shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
Changes and Updates
Dobra berba d.o.o. reserves the right to amend or update this Privacy Policy at any time without prior notice. Users are advised to periodically review the latest version available on the website, where the effective date will be indicated.